Privacy Policy

Our Privacy Policy

askNNY.ai respects the privacy of its visitors and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you use the website, how that information may be used, and the choices available to you.

By using askNNY.ai, you agree to the practices described in this policy.

Information You Provide

You may choose to provide information when you contact us, suggest a source, report an error, submit feedback, or communicate with the site in another way.

This information may include your name, email address, organization, website address, message content, and any other details you voluntarily provide.

Please do not submit confidential, financial, medical, legal, or otherwise highly sensitive personal information through the chatbot or contact forms.

Chatbot Questions and Conversations

Questions submitted to the askNNY.ai chatbot may be processed by automated systems in order to generate responses.

Chatbot interactions may be temporarily stored or logged for purposes such as operating the service, improving answer quality, identifying errors, preventing abuse, monitoring system performance, and understanding which Northern New York topics are most useful to visitors.

Users should not assume that chatbot conversations are private communications. Avoid entering passwords, account numbers, private documents, personal identification numbers, confidential business information, or sensitive details about yourself or another person.

Chatbot responses are generated automatically and may contain mistakes, incomplete information, or outdated information. Important details should be confirmed directly with the appropriate business, government office, organization, professional, or official source.

Automatically Collected Information

When you visit askNNY.ai, certain technical information may be collected automatically.

This may include your Internet Protocol address, browser type, device type, operating system, referring website, pages visited, approximate geographic region, date and time of access, and general information about how the site is used.

This information may be collected through server logs, cookies, analytics tools, security services, and similar technologies.

Cookies and Similar Technologies

askNNY.ai may use cookies and similar technologies to support website functions, remember preferences, measure traffic, improve performance, protect the site from abuse, and understand how visitors use the service.

Some cookies may be necessary for the website to function properly. Others may be used for analytics, performance measurement, or future advertising features.

You can usually control or delete cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

Analytics

The website may use analytics services to understand visitor activity, including which pages are viewed, which features are used, and how visitors arrive at the site.

Analytics information is generally used in an aggregated form to improve the website, identify technical problems, and better understand public interest in Northern New York topics.

Contact Forms and Email

Messages submitted through a contact form or sent by email may be retained for as long as reasonably necessary to respond, maintain records, prevent abuse, or follow up on source suggestions and corrections.

Submitting a message does not create a confidential, professional, contractual, or advisory relationship.

Third-Party Services

askNNY.ai may rely on third-party services for website hosting, security, analytics, artificial intelligence processing, email delivery, embedded content, maps, forms, or other technical functions.

These service providers may process limited information as necessary to perform their services. Their handling of information is governed by their own privacy policies and terms.

The website may also link to external websites. askNNY.ai is not responsible for the privacy practices, security, accuracy, or content of third-party websites.

Public Sources and External Information

askNNY.ai may use publicly available information from government agencies, libraries, archives, historical societies, businesses, educational institutions, public databases, regional organizations, and other approved sources.

Information appearing in chatbot answers may originate from those external sources. Requests to correct or remove information controlled by another organization may need to be directed to the original source.

Business and Source Submissions

Businesses, organizations, libraries, historical societies, researchers, and members of the public may submit information or recommend sources for possible inclusion.

Submitting information does not guarantee publication, inclusion, endorsement, ranking, or continued availability.

Information submitted for public listing purposes may be displayed publicly if approved.

Data Security

Reasonable administrative and technical measures may be used to protect the website and the information it processes.

However, no website, transmission method, database, or online service can be guaranteed to be completely secure. Visitors provide information at their own risk.

Data Retention

Information may be retained only as long as reasonably necessary for website operation, security, legal compliance, recordkeeping, source review, customer service, and service improvement.

Retention periods may vary depending on the type of information and the reason it was collected.

Children’s Privacy

askNNY.ai is intended for a general audience and is not designed to knowingly collect personal information from children under 13.

A parent or guardian who believes a child has submitted personal information may contact us to request review or removal.

Your Choices

You may contact us to request information about personal information you previously submitted, ask that inaccurate information be corrected, or request deletion where reasonably possible and legally permitted.

Certain technical records may need to be retained for security, fraud prevention, legal compliance, or system operation.

Changes to This Policy

This Privacy Policy may be updated as the website grows, new features are introduced, or privacy practices change.

The latest version will be posted on this page. Continued use of the website after an update means you accept the revised policy.

Contact

Questions, concerns, correction requests, or privacy-related inquiries may be submitted through the Contact page.

Effective date: July 12, 2026

This policy is provided for general informational purposes and should be reviewed by a qualified attorney before the site begins collecting payments, running advertising, accepting user accounts, or handling substantial personal information.